alik_05
06-03-2005, 11:47 AM
Apple settles with iPod owners over poor battery life - [Technology]
Customers whose older iPods didn't meet advertised, technical expectations will get $50 coupons and extended service warranties under a tentative settlement in a class-action lawsuit.
Lawyers representing consumers in the case said Thursday that the settlement could affect as many as 2 million people nationwide who bought the first, second, or third-generation versions of the popular digital music player through May 2004. Apple Computer Inc. confirmed the settlement but had no other comment.
In 2003, eight customers sued Apple, claiming the iPod failed to live up to advertised claims that the rechargeable battery would last the product's lifetime and play music continuously for up to 10 hours. Thousands of users complained the batteries--which cost $99 to replace--lasted 18 months or less and could only play music for four hours or less before having to be recharged.
Under the terms of the settlement, people who fill out a claim form are entitled to $50 toward the purchase of any Apple products or service except iTunes downloads or iTunes gift certificates. Consumers who had battery troubles can also get their battery or iPod replaced for no extra charge.
Source: 9News
Customers whose older iPods didn't meet advertised, technical expectations will get $50 coupons and extended service warranties under a tentative settlement in a class-action lawsuit.
Lawyers representing consumers in the case said Thursday that the settlement could affect as many as 2 million people nationwide who bought the first, second, or third-generation versions of the popular digital music player through May 2004. Apple Computer Inc. confirmed the settlement but had no other comment.
In 2003, eight customers sued Apple, claiming the iPod failed to live up to advertised claims that the rechargeable battery would last the product's lifetime and play music continuously for up to 10 hours. Thousands of users complained the batteries--which cost $99 to replace--lasted 18 months or less and could only play music for four hours or less before having to be recharged.
Under the terms of the settlement, people who fill out a claim form are entitled to $50 toward the purchase of any Apple products or service except iTunes downloads or iTunes gift certificates. Consumers who had battery troubles can also get their battery or iPod replaced for no extra charge.
Source: 9News